Frequently Asked Questions

We strongly recommend that you give us a call to make an appointment for your free estimate so that we may give you our undivided attention. This will allow us to give you and your vehicular issue the optimum time needed in order to examine your car, address any questions you may have, & discuss your repair options.

When you come in for your free estimate, we will be happy to discuss any and all repair options. We will also be more than happy to discuss freely the cost benefits of any of your available choices.

Yes. The majority of the time all it will take is one phone call from you to your insurance company to make your claim and then we can do the rest. Occasionally, it may take further communication on your part with your insurance company. Our goal is to provide you with quick, hassle free service to minimize the trauma that often accompanies auto repair.

Repairs vary depending on the amount of damage your vehicle has incurred. We do our best to repair all vehicles in a timely manner. We will be better able to address this question when you come in for your free estimate.

YES! Our goal is to provide you with optimal service. In order to achieve this, we provide Limited Lifetime Warranties on workmanship pertaining to the repairs for as long as you own your vehicle. We also honor the manufacturers’ guarantee on all of the replacement parts.

If it has not been waived by your insurance company, we will collect your deductible upon completion of your repairs. California State Law forbids any auto body from waiving your deductible. Any occurrence of this is considered to be Insurance Fraud.

Pacific Coast Collision Center

The #1 Auto Body & Paint Shop in Rancho Cordova, CA